Privacy Policy

Collection of Personal Information

Al Sidra Natural Honey (referred to as "the site", "we", "our", or "us") respects the privacy rights of its online visitors and acknowledges the importance of safeguarding personal data. This policy complies with the Data Protection Act of 1998.

The following information is provided on this site to enable our online visitors to be fully informed and assured regarding our privacy policy. By using our site, you agree to the terms outlined in this Privacy Policy and the Terms and Conditions page.

Please note that this policy applies only to our website and does not apply to websites operated by third-party organizations or companies with which we have business relationships. We are not responsible for any information you provide to third parties through our website. Please review their privacy policies before submitting your personal information.

If you are under the age of 18, we ask that you inform your guardian about our terms and privacy policies and obtain their consent before registering on our site or purchasing our products.

What Are Cookies?

Cookies are small data files stored on your device (computer, mobile phone, etc.) when you browse our website through your web browser. Most browsers automatically accept cookies, but you can adjust your browser settings to disable them or alert you when cookies are stored.

We use cookies to track your visits to our website, shopping cart contents, previous purchases, and to help us improve and personalize your experience on our site.

Please note that you can still use most features of the site, including purchasing products, even if you disable cookies. For more information, you can visit www.allaboutcookies.org.

What Information Is Collected?

All credit/debit card details and personal identification information will not be stored, sold, shared, or rented to any third parties.

Al Sidra Natural Honey (https://sidrahoney.ae/) will not pass any debit/credit card details to third parties.

From time to time, we may update or modify the policies and terms of service on the site to meet requirements and standards. Therefore, we encourage our customers to visit these sections regularly.

These changes will take effect once posted.

We may display advertisements on our site from third parties such as advertising agencies. These third parties may collect information about you and your online activities to deliver targeted advertisements.

Note that we do not have access to or control over the information that these third parties may collect, and their practices are not covered by this policy.

How Is Your Information Used?

Your personal data may be used to process orders, provide a personalized shopping experience, manage your account, and deliver your orders.

Your data may be disclosed to credit agencies to prevent fraud or to any regulatory body as required by law.

When you place an order with us, we request your personal information such as name, email address, phone number, home address, shipping address, and credit card details to process your order and ensure we are not exposed to fraud.

Your address, phone number, and email will be shared with the delivery company to ensure efficient delivery, and this information will not be used for any other purpose.

We may require identity verification through official documents or photographs.

Information Collected Directly from You

We collect information from you when you subscribe to our newsletter to receive updates on our products and services.

We collect statistical data about your visits to our site for marketing and demographic studies, which are shared with trusted third parties without any personally identifiable information.

We cooperate with business partners to collect some information, with their adherence to privacy agreements outlined on our site.

We confirm that we do not sell your personal data to third parties.

How We Protect Your Personal Data

Al Sidra Natural Honey (https://sidrahoney.ae/) takes appropriate steps to ensure the privacy and security of your data, including through various hardware and software methodologies. However, Sidra Honey (the site) cannot guarantee the security of any information disclosed online.

You Can Opt In or Opt Out

We follow an opt-in/opt-out policy for communications via email, mail, or phone.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us via the following email: info@sidrahoney.ae.

You Can Access and Modify Your Data

If you wish to update or correct your personal data, you can log in to your account on the website and update your information in the "My Account" section.

You can contact customer service if you need assistance via the email: info@sidrahoney.ae.

Protection of Personal Information

We secure your data through SSL encryption technologies and take stringent measures to ensure the protection of your data with any business partners we collaborate with.

For More Information or to File a Complaint

If you have any questions regarding our privacy policy, you can visit the "Contact Us" section or email us at: info@sidrahoney.ae.

Contact Us

If you have any queries regarding these terms, please contact us via:

Company Name: Al Sidra Natural Honey

Email: info@sidrahoney.ae

Phone Number: 0504520489